FAQs

Why MamaCare Health Services?

The fourth trimester (first three months after birth) is a time of huge adjustment for any new mother, whether it’s her first or fourth time. Around the world, in many different traditions, the weeks and months following pregnancy and birth are honoured as a special time for the mother herself: a transition. In many cultures, women are not expected to carry on their normal lives, there is no pressure to ‘snap back’ to where they were before, but instead they are revered and recognised for the changes they’ve undergone and journey they are beginning.

Traditionally, a community network made up of family and friends formed an essential part of women’s healthcare, both before and after the birth of a child. However, these days most of us live outside of such close-knit communities and lack the ‘village’ support that is essential during the weeks and months following the arrival of a newborn. This can be detrimental to the health and well being of women, our babies and families.

MamaCare Health Services was established to bridge this gap. We recognise the importance of care and support for women during the precious postpartum period. We want to nurture new mothers, and bring the village home.

What happens during a visit?

MamaCare’s visits are performed in the comfort of your own home and last between 45 minutes and 2 hours. Our experienced naturopath, Kathleen Murphy, will perform a thorough health overview – similar to what you would experience in clinic. This includes a general health assessment and specific postpartum review, tailored health recommendations, discussion around your feelings about the birth and new motherhood, assessment of birth recovery, breastfeeding and newborn health.

Physical treatments such as massage and moxibustion (a Traditional Chinese Medicine warming treatment) may be incorporated. When other family members are present (e.g. partner, parents, other children) they may be involved in the consultation, and are encouraged to take an active role in supporting your health and that of your new baby.

Also, from the time of your first consultation, MamaCare provides text, email and phone support. Referrals to additional health support services will also be provided, as and when required.

How many visits are included with your service?

This depends on your needs and budget. In order to accommodate a range of needs, MamaCare currently offers three postpartum care packages, outlined in the table below and detailed on the Health Services page. All of these can be tailored to your needs, e.g. arranging additional visits or designing a bespoke package.

Regardless of the number of visits, the essential element of each package is consistent support and care. Though recommended, you are not required to commit to a program in order to access MamaCare’s support. Kathleen is also available for in-home appointments as needed, both before and after birth. To enquire about this, or any of our services, please contact us directly and we can work out how to best support you.

Do you visit women outside of Sydney?

Currently, MamaCare’s services are only available for women living in Sydney and surrounding areas. Extra fees apply for travel more than 30km from the CBD.

Can I use this to replace my normal medical care?

MamaCare does not encourage you to cancel or replace your existing healthcare network. We are happy to work alongside any other clinicians managing your health before and after the birth – including obstetrician, midwife, doula, GP or lactation consultant – in order to make the experience as collaborative and beneficial as possible.

Can I claim home visits on private health?

Yes, if your level of cover includes naturopathic care, then you will be able to claim a portion of the consultation cost. A receipt of consultation will be provided after each visit, which can be used to claim through private health. Please check with your insurer, to confirm your level of cover and determine eligibility for claims.

How do I pay?

Payment is made by direct bank transfer or Paypal. Payment plans are available; however, the full amount must be received before your first postpartum visit. Please talk to us about options.

Can I give a MamaCare Health package as a gift?

Absolutely! Health and support is a priceless gift for any new mother. You can purchase one of MamaCare’s packages for an expectant friend, family member or colleague. If required, gift certificates can be arranged as a token of the gift provided. Please contact us directly to find out more or arrange purchase.